Refund Policy

SPARC Mentoring and Consulting Services is committed to providing high-quality online courses. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below:

1.Refund Eligibility:
   • Refunds are only applicable within 30 days from the date of purchase.
   • Refunds will only be considered for the following reasons:
         - The course content does not meet the description provided on our website.
         - Technical issues preventing access to the course that cannot be resolved within a reasonable timeframe.
         - You have implemented everything that is mentioned in the courses & checked with us for a solution but there was no solution found.
   • Refund requests must be submitted in writing support@sumanpachigulla.com and include the reason for the request, along with proof of purchase.

2.Non-Refundable Items:
   • Courses that have been completed or partially completed are not eligible for a refund.
   • Any bundled or additional materials included with the course are non-refundable once accessed or downloaded.

3.Processing Time:
   • Refunds will be processed within 15 business days from the date the request is approved.
   • The refund will be issued to the original payment method used during the purchase after deducting any fee that incurred during enrolment.

4.Contact Information:
   • If you have any questions or concerns about our refund policy, please contact us at support@sumanpachigulla.com

SPARC Mentoring and Consulting Services reserves the right to amend this refund policy at any time without prior notice.

Cancellation Policy

At SPARC Mentoring and Consulting Services, we understand that plans may change, and you may need to cancel your enrolment in a course. Please review our cancellation policy below:

1.Cancellation Process:
   • To cancel your enrolment in a course, please send a cancellation request to support@sumanpachigulla.com with your full name, order number, and the name        of the course you wish to cancel.
   • Cancellations must be requested within in 3 days after enrolment, provided there is no activity or 0% completion of the course to be eligible for a refund.

2.Refund Eligibility:
   • Cancellations made within 15 days of the course start date may be eligible for a partial refund, subject to a cancellation fee of 80 % of the course fee.      
   • Cancellations made after the course has started are not eligible for a refund.

3.Processing Time:
   • Refunds for eligible cancellations will be processed within 15 business days from the date the request is approved.
   • The refund will be issued to the original payment method used during the purchase after deducing any fee that incurred during enrolment. Like Payment                Gateway fee etc, Admin charges etc.
 
4.Contact Information:
   • If you have any questions or concerns about our cancellation policy, please contact us at support@sumanpachigulla.com

SPARC Mentoring and Consulting Services reserves the right to amend this cancellation policy at any time without prior notice.

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